A commission-based platform connecting urban & semi-urban residents with skilled, verified service professionals — from cooking and cleaning to electrical work and caretaking.
Helping Hand is a purpose-built platform designed to seamlessly connect people who need household services with trained, vetted skilled workers. Targeting customers in urban and semi-urban areas, the platform provides rapid access to essential home services.
Our commission-based revenue model ensures alignment of interests — service providers earn fairly while we earn a percentage for facilitating high-quality connections.
Urban and semi-urban residents often face significant difficulty accessing reliable household services, leading to unmet needs and widespread dissatisfaction.
Develop a user-friendly platform offering quick access to verified professionals for various household services, ensuring quality, trust, and affordability at every step.
A comprehensive range of household services, delivered by skilled and vetted professionals at your doorstep.
A percentage of each service transaction is collected by the platform as a facilitation fee.
Promoting service providers and related products generates additional income streams.
Additional charges for urgent services required outside regular hours.
Online & offline marketing to attract customers and recruit service providers.
Training service providers and maintaining administrative support for inquiries.
Customer service, payment processing, and platform maintenance.
Our CRM centralizes customer data, booking analytics, AMC tracking, and service personnel management in a single intelligent dashboard.
Automates lead & service request management, provides real-time status updates, assigns personnel based on workload.
Automated notifications, timely delivery tracking, and feedback monitoring ensure a top-tier experience.
Enables upselling, tracks AMC renewals, identifies profitable customer segments via analytics.
Total: 200 bookings across 6 cities
100 registered users
An AMC is a formal agreement between Helping Hand and a client ensuring regular upkeep of household services — cleaning, plumbing, electrical, caretaking and more — under a single contract.
Uninterrupted service without booking separately for each requirement.
AMC subscribers enjoy discounted service rates compared to one-time bookings.
Faster response times and dedicated customer support for AMC holders.
Verified and trained professionals handle all service categories consistently.
Customer management, service bookings, AMC handling, and service personnel allocation with automated scheduling and real-time tracking.
Predictive service recommendations, demand-based pricing models, lead generation via marketing automation, and performance analytics.
IoT integration for smart home tracking, franchise-based scalability, pilot testing, customer feedback collection, and structured rollout.
Predictive models suggest services based on customer history and seasonal demand patterns.
Seamless digital payments, subscription billing for AMC, and automated invoicing.
Paperless AMC management with digital signatures, storage, and automated renewal alerts.
Smart home service tracking, automated maintenance reminders, and device-triggered service requests.
Franchise model enabling city-level expansion with local service provider networks.
Advanced dashboards tracking KPIs, customer satisfaction scores, and provider performance ratings.
Mentor: Dr. Jyoti Singh · Dayalbagh Educational Institute